Repeat Customer Benefits
We are grateful for every one of our customers, especially our repeat SOM-os. Buying your second (or third, fourth, or fifth!) pair of SOMs? We appreciate your loyalty and offer the following repeat customer benefits. Please note, to qualify for the following benefits your SOMs must be purchased directly from SOM Footwear at a regular price (not discounted shoes). Not yet offered to international orders.
REPEAT SOM-o DISCOUNT
As a thank you for ordering another pair, we will take $5 off your purchase of any full-priced new pair of SOMs. This discount is applied manually after you place your order and cannot be combined with other special offers.
Most of our customers really put their first pair of SOMs through the wringer before purchasing a second pair. With the purchase of a new pair at regular price, directly from SOM Footwear outlet or online store, we offer free resoling for your previous pair bought directly from SOM Footwear. If you have a pair of SOMs that needs to be resoled, send us an email with a picture(s) at firstname.lastname@example.org so we can confirm that they are ready to be resoled (it can be very difficult to resole if there are any holes!) As a thank you to our repeat SOM-os* we'll send you the code for free resoling. Then, just add "Resoling" to your cart from our shop and check out and send your SOMs our way!
Please note there will be a $10 charge to ship your freshly resoled shoes back to you if they can not resole at the same time of your new order.
Please remember, it is important to send pictures prior to shipping your shoes so we can confirm with you that they are ready for resoling. See more about our resoling process here. *Unfortunately, we will have to send our international customers an invoice for the shipping back. We are working on this to serve you all better.
Simply toss your shoes in the wash machine on the normal setting with cold water and gentle soap. Let them dry in the shade (avoid direct heat). For the all-leather SP-L3 Classic, we recommend hand washing.MORE BENEFITS
Want to earn even more benefits? Check out our referral program. Word of mouth is the best way for our company to grow and we want to thank you for helping us spread the word!